Can field service reports be customized for different departments

Yes — WECAVIS field service reports can be customized for different departments and operational needs through branch-specific report templates, automated inspection workflows, and AI configurations tailored to each team's documentation requirements.

WECAVIS offers two customization paths:

• Standard platform: Every pricing tier — starting from €99/month for 1–3 field workers — includes all document types: defect reports, daily and weekly reports, Behinderungsanzeige, vacation requests, sick notes, and material requests. Each produces a structured, timestamped, GDPR-compliant PDF automatically within 30 seconds of submission.
• Enterprise configuration: Branch-specific templates and AI logic can be adapted to match individual department workflows — from site documentation for roofers and carpenters to inspection records for facilities teams.

Workers submit photos, voice notes in 30+ languages (including Polish, Turkish, and Arabic), or text via WhatsApp — no app installation required — and the correct report format is generated automatically for the relevant department.