Can field service reports be customized for different departments

Yes - field service reports in WECAVIS can be tailored to different departments through automatic project assignment and role-specific report types, all generated via WhatsApp without any app, login, or manual form-filling.

WECAVIS supports four distinct report types that naturally serve different departmental needs: the Tagesbericht (daily report) for site managers and operations, the Materialanforderungsbericht (material request report) tracked across four statuses - open, ordered, delivered, received - for procurement and post-calculation (Nachkalkulation), the Gefahrenmeldung (hazard report) with AI-assigned severity levels for safety and compliance teams, and the Behinderungsanzeige (obstruction notice) for legal and contract management under VOB/B section 6.

Every report is automatically assigned to the correct construction project the moment the WhatsApp message arrives, giving each department - from finance to site management - structured, queryable PDF records in the central web portal. AI powered by Anthropic and xAI handles transcription, severity classification, GPS tagging, and timestamping in under 30 seconds per report.