Terms of Service
Draft, pre-adapted to US conventions, to be reviewed by counsel before launch.
1. Acceptance and scope
(1) These Terms of Service (the 'Terms') govern all agreements between WECAVIS LLC, 2880 W Oakland Park Blvd, Suite 225C, Oakland Park, FL 33311, USA ('Provider', 'we') and business customers ('Customer', 'you') regarding the use of the software-as-a-service product BeeCited. (2) The service is intended for businesses only and is not directed to consumers. (3) Any conflicting terms of the Customer do not apply unless we expressly agree to them in writing.
2. The service
(1) We provide a cloud-based software that turns the Customer's content (website, conversations) into GEO-optimized knowledge pages, publishes them on the Customer's domain, and measures whether AI answer engines (for example ChatGPT, Perplexity, Google AI) cite the Customer. An optional chatbot is available. (2) The software is a support tool. It does not replace legal, professional, or editorial review by the Customer. (3) The specific feature set depends on the plan booked and the modules enabled.
3. Account, formation and trial
(1) An agreement is formed when the Customer accepts an offer or starts a paid subscription. (2) We may offer a non-binding trial period. (3) We may decline requests before an agreement is formed without stating reasons.
4. Fees, credits and payment
(1) Use of the service is subject to fees; any trial period is exempt. (2) Billing is monthly or annual. Lifetime deals (for example via AppSumo) are billed once. (3) AI actions (for example generation, citation measurement) consume credits from the monthly allowance included in the plan; additional credits are available as a top-up. (4) Payments are processed by a third-party provider (for example Stripe). (5) All prices are exclusive of any applicable sales tax or VAT. (6) In case of late payment, we may suspend access after prior notice and a 14-day cure period.
5. User accounts
(1) The Customer is responsible for all user accounts assigned to its organization. (2) The Customer must protect access credentials against unauthorized access. (3) Changes affect billing in accordance with the agreed terms.
6. Acceptable use
The Customer agrees to use the software only within applicable law, not to transmit unlawful content, not to use the service in an abusive or improperly automated manner, and to ensure that submitted content is free of third-party rights.
7. Availability and maintenance
(1) We aim for an average monthly availability of 99.5%, measured outside announced maintenance windows. (2) Maintenance, updates, or incidents may cause temporary limitations; planned maintenance is announced in advance where possible. (3) We are not responsible for limitations caused by force majeure, internet infrastructure disruptions, or failures of third parties (for example cloud hosting, AI services).
8. AI features
(1) The software includes AI-assisted features to generate, structure, and evaluate content. (2) The results are not binding assessments, opinions, or legal evaluations. (3) The Customer must review all AI-generated content on its own responsibility before publication or distribution (approval gate). (4) We maintain a transparency log (audit trail) and align the use of AI with Regulation (EU) 2024/1689 (the EU AI Act) where applicable.
9. Intellectual property and license
(1) The software, including all its components, is protected by intellectual property law and remains the property of the Provider. (2) For the term of the agreement, the Customer receives a non-transferable, non-exclusive right to use the software within the booked plan. (3) All content created by the Customer remains the Customer's property; the Provider receives a limited right to process and store it as needed to perform the agreement.
10. Customer content and export
(1) The Customer may export created knowledge pages and analytics and use them for its own business purposes. (2) Sharing with third parties is permitted. (3) We assume no liability for the accuracy or legal usability of exported content.
11. Disclaimers and limitation of liability
(1) The service is provided 'as is' and 'as available', without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. (2) We do not warrant that the service will be uninterrupted or error-free, or that AI-generated content is accurate or fit for any particular use. (3) To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. (4) Our total aggregate liability arising out of or relating to the service shall not exceed the amounts the Customer paid to us in the twelve (12) months preceding the event giving rise to the claim. (5) Nothing in these Terms limits liability that cannot be limited under applicable law.
12. Term and termination
(1) Agreements are entered into on a monthly or annual basis. (2) Either party may terminate effective at the end of the then-current billing period. (3) The right to terminate for cause remains unaffected. (4) After termination, we make the Customer's data available for download for 90 days; thereafter it is permanently deleted, unless a legal retention obligation applies.
13. Data protection
(1) We process personal data in accordance with our Privacy Policy. (2) Where we process personal data on the Customer's behalf, the parties enter into a data processing addendum (DPA) as required by applicable law, including GDPR Art. 28 where it applies; the DPA is available at beecited.ai/privacy.
14. Professional services
(1) On request, we may provide individual services (for example configuration, feature customization). (2) Scope, timeline, and fees are agreed separately. (3) Individually created configurations become part of the service; an exclusive right of use exists only by express agreement.
15. Force majeure
We are not liable for performance failures caused by force majeure, governmental orders, cyberattacks, internet infrastructure disruptions, or failures of essential third parties (for example cloud hosting, AI services). The parties' obligations are suspended for the duration of the disruption.
16. Publicity
We may name the Customer as a reference customer unless the Customer objects in writing within 14 days of entering into the agreement.
17. Changes to these Terms
(1) We may amend these Terms for legal, technical, or economic reasons. (2) Changes are communicated at least 30 days before they take effect. (3) If the Customer does not object within 30 days, the changes are deemed accepted; we will point this out separately.
18. Governing law and miscellaneous
(1) These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. (2) The exclusive venue for any dispute is the state or federal courts located in Broward County, Florida, and the parties consent to personal jurisdiction there. (3) If any provision is held unenforceable, the remaining provisions remain in effect. (4) These Terms constitute the entire agreement between the parties regarding the service.